Welcome to Retouchcenter.com (referred to as “we”, “us”, and “our”).
We thank you for using our products and services (“Services”). By visiting our website or using our services, you agree to comply with these Terms and Conditions of Use. These terms apply to all visitors, customers, and others who access the site and use our services. Please read these terms carefully. If you do not agree with these terms, you must refrain from using our website or services.
If you’re looking for a high-quality image retouching service, you’re in the right place. Retouchcenter.com provides both basic and professional retouching services to meet your needs. Our services are ideal for:
Our website is operated from the United Arab Emirates. If you are accessing our services from outside the UAE, you are responsible for ensuring compliance with all local laws.
You agree that you will not use the site in any way that violates applicable laws, restrictions, or regulations. You must be at least 13 years old (or the minimum legal age in your country) to use our services.
Our digital products are designed for use with Adobe Photoshop. After purchasing a product, you can download it directly from your account panel. We are not responsible for the loss of your account information, which may prevent you from accessing purchased products.
Our products are protected under UAE Copyright Law.
If an update to a product is available after your purchase, you can download the update in your account panel, provided that the product includes update support.
Both our Services and Products are priced in US dollars. Payments are processed securely via the PayPal gateway under PayPal’s usage terms. By completing your purchase, you consent to the payment terms specified by PayPal.
By visiting our site or sending us an email or a ticket, you are communicating with us electronically. You agree to receive communications from us electronically. We may communicate with you via email, by posting notices on the site, or through the ticket system.
You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirements for such communications to be in writing.
Your use of our services is subject to our Privacy Policy, which can be accessed at [Privacy Policy Link]. We are committed to protecting your privacy and handling your personal data responsibly.
If you have any questions or issues, our Ticket System is the fastest way to contact us. We aim to respond as quickly as possible during our working hours in UAE local time. If you cannot access the ticket system, you can also reach us via email at [Email Address].
We strongly recommend that you carefully review the information about our Services before making your selection. We strive to present clear and detailed descriptions of each service, but if you have any doubts or need clarification, please feel free to contact us directly. You can reach us through our Ticket System, or you can email us with your questions, and we will be happy to assist you.
Please note that work on your project will only begin once payment is completed. After the payment transaction is processed, the countdown for the delivery period will start.
All services offered on Retouchcenter.com are non-refundable. Once you select a service and complete the payment, we are unable to offer a refund. Instead, any payments made will be credited to your account wallet.
In certain situations, we may be unable to complete your order and may need to cancel it. However, even in these cases, payments remain non-refundable, and the amount will be credited to your account wallet.
Some reasons we may cancel an order include:
For more information on suitable image quality and types, please refer to our Image Submission Terms and Conditions.
In some cases, we may encounter delays in delivering your order. If this happens, we will inform you of the revised delivery schedule through the Ticket System. We strive to deliver your order on time, but external factors may sometimes cause delays.
Please note that all products provided by Retouchcenter.com, including digital goods and services, are non-returnable and non-refundable once the payment is processed and the service has begun.
This Refund Policy complies with applicable consumer protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) for users in California, and other local consumer protection laws. By submitting your payment and agreeing to these terms, you consent to the conditions outlined here.
When you create an account on our site, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password. You agree not to disclose your password to third parties and to take responsibility for any activity that occurs under your account or password. You must notify us immediately of any security breach or unauthorized use of your account.
We do not claim ownership of your content, but you grant us a license to use your content for promotional purposes on the site and across our social media channels.
You are prohibited from using our content, including images and products, under UAE Copyright Law. If you believe your copyright has been infringed on our site or on any third-party websites linked to us, please provide us with detailed and valid information so we can investigate the situation.
Our website may contain links to third-party sites for your convenience. We do not control or endorse these sites and are not responsible for their content or usage. If you choose to access any third-party websites linked to our site, you do so at your own risk and are subject to the terms and conditions of those third-party sites.
We may update our services and policies, and these Terms and Conditions may be revised to reflect those changes. All updates are effective immediately upon posting to the site. Your continued use of the site constitutes your agreement to the updated terms. If you disagree with any updated terms, you must stop using the services or visiting the site.
These Terms and Conditions comply with the applicable laws of the UAE, including consumer protection laws, data protection laws, and relevant regulations like the GDPR for EU customers and CCPA for California residents. We make every effort to ensure compliance with international standards and laws.
